# Know Reply

> AI-powered email assistant that transforms no-reply emails into intelligent customer conversations.

Know Reply helps businesses turn their no-reply email addresses into revenue-generating touchpoints. Instead of ignoring customer replies to marketing and transactional emails, Know Reply's AI agents respond instantly, capture customer intent signals, and route important messages to your team.

## Who It's For

- **DTC & Ecommerce brands** sending marketing campaigns from no-reply addresses
- **Small teams & startups** that need CRM-like insights without CRM complexity
- **Service providers** wanting to scale customer communication without scaling headcount

## Core Features

### AI Email Agents
Intelligent agents that understand customer intent and respond in your brand voice. Handles product questions, objections, support requests, and more—automatically.

### Reply Profiles
Real-time customer profiles built from email conversations. Track sentiment, engagement, purchase intent, and risk signals without manual CRM data entry.

### Multi-Agent Management
Deploy different AI personas for different use cases—support, sales, marketing—each with customized knowledge and tone.

### Email System Integration
Works with your existing email infrastructure. Connect campaign mailboxes, transactional senders, or support addresses.

### Brand Voice Customization
Train agents on your website, documents, and brand guidelines to ensure responses match your company's personality.

## Key Benefits

- Turn ignored email replies into sales opportunities
- Capture customer signals that would otherwise be lost
- Reduce response time from hours to seconds
- Gain visibility into customer intent without CRM overhead
- Stay compliant with GDPR, CAN-SPAM, and CASL requirements

## Pricing

- **Free Plan** - Try Know Reply with basic features
- **Starter Plan** - $20/month for small teams
- **Professional Plan** - For growing companies needing deeper insights
- **Enterprise** - Custom solutions for high-volume needs

## Resources & Guides

### Guides
- [No CRM? No Problem: How Our Profiles Give You Everything You Need to Track Customer Intent](https://knowreply.email/resources/no-crm-no-problem-how-our-profiles-give-you-everything-you-need-to-track-customer-intent) - Learn how Reply Profiles give small teams CRM-like visibility without the complexity.

- [How One Brand Saved 5 Hours and 2 Sales in One Week by Ditching Their No-Reply Email Setup](https://knowreply.email/resources/how-one-brand-saved-5-hours-and-2-sales-in-one-week-by-ditching-their-noreply-email-setup) - Real-world case study of replacing no-reply with AI-powered responses.

### Articles
- [Is Your No-Reply Email Address Putting You at Legal Risk? Here's What GDPR, CAN-SPAM, and CASL Say](https://knowreply.email/resources/is-your-noreply-email-address-putting-you-at-legal-risk-heres-what-gdpr-canspam-and-casl-say) - Legal compliance guide for email reply handling.

- [Reply-to-Marketing: The #1 Growth Hack You're Not Using](https://knowreply.email/resources/replytomarketing-the-1-growth-hack-youre-not-using) - Why enabling replies on marketing emails drives revenue.

- [From Marketing Chaos to Revenue Engine: How DTC Brands Turn Email Replies into Growth](https://knowreply.email/resources/from-marketing-chaos-to-revenue-engine-how-dtc-brands-turn-email-replies-into-growth) - Strategic guide for DTC brands on email reply automation.

## Customer Results

- "We tried Know Reply on an email drop... 3 customers replied to confirm product details and completed purchases. 4 out-of-office replies included referral contacts." — Marty, Founder at totemo

- "We have students and teachers across dozens of countries, all asking different things—often in different languages and time zones. Know Reply understands each one and responds instantly." — Ryan, CEO at LokaLingo

## Links

- [Homepage](https://knowreply.email)
- [Pricing](https://knowreply.email/subscriptions)
- [Resources](https://knowreply.email/resources)
- [Login](https://knowreply.email/login)
- [Privacy Policy](https://knowreply.email/policies/privacy)
- [Terms of Service](https://knowreply.email/policies/terms)

## Contact

For enterprise inquiries or partnership opportunities, reach out through the website contact form.

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Last updated: 2025-12-15