Analytics & Insights

Track email performance, customer satisfaction, and AI agent effectiveness with detailed analytics.

Key Metrics & Analytics:

• Response Rate Analytics - Monitor how many emails receive responses
• Customer Engagement Tracking - See which messages drive the most interaction
• AI Performance Metrics - Understand how well your agents are performing
• Conversation Flow Analysis - Track customer journey through email interactions
• Lead Generation Insights - Identify high-value prospects from email conversations

Customer Insight Features:

• Dynamic customer profile cards
• Sales funnel position tracking
• Engagement history and patterns
• Sentiment analysis of customer interactions
• Automated lead scoring and prioritization