Know Reply - Transform your no-reply emails with AI

Know Reply answers every customer email — resolving questions, keeping buyers engaged, and revealing what matters most.

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Automated Email, Real Conversations

AI manages your no-reply or campaign mailboxes, delivering relevant, personalized responses at scale without complex setup or missed opportunities.

Boost Engagement - At Scale

Turn your no-reply emails into intelligent, dynamic conversations. Our AI-powered agents can handle thousands of emails effortlessly, ensuring that every customer message is answered — no matter how large your outreach.

Gain Customer Insights

Unlock powerful CRM-like insights with dynamic customer profile cards. Track where each customer is in your sales funnel, understand their unique challenges, and tailor your engagement strategy for maximum impact.

Use Tailor-Made Agents

Deliver thoughtful, context-aware responses using advanced AI. Whether it's for sales, support, or any other department, choose or create personas that perfectly reflect your business's unique tone and expertise.

Deploy in Minutes

Simply assign an email account for AI-managed replies and share your website URL. Know Reply's agents learn from your website and documents to craft smart, context-aware responses – no complex integrations needed.

How Know Reply Works

A seamless process that turns automated emails into valuable conversations

  1. Create AI Agent

    Customize your AI agent with your website content and business knowledge

  2. Connect Email

    Connect your automation/campaign email accounts and let our AI handle incoming messages

  3. Unlock Insights

    See which emails drive engagement, identify high-value leads, and optimize based on real customer feedback

  4. Supercharge Agents

    Connect to CRM, marketing, e-commerce, and other tools to enable advanced agent actions

Simple, Scalable Pricing

Choose a plan that fits your outreach volume and engagement goals

Free Plan

Try Know Reply with basic features. Perfect for testing our AI email capabilities.

Starter Plan

Provides assurance that every customer reply is captured and promptly answered.

Professional Plan

Elevates engagement and surfaces deeper customer insights to fuel growth.

Premium Plan

Orchestrates across your connected stack for customer engagement and operations.

Agency / Enterprise

For organizations and agencies with complex needs, advanced integrations, custom reporting, or higher volume requirements.

Frequently Asked Questions

What information do I need to set up my first AI agent?

You'll need to provide a name for your agent, define its role/persona (e.g., customer support, sales, technical assistance) that determines how it communicates, the credentials of the email account it will manage, and add webpages to its knowledge base.

Can I test the system before going live?

Yes, the Simulator in the setup area let's you test how agents would respond to different types of emails without turning on the agent or sending actual emails.

Is integration required to get started?

No integration is required to get started. Simply provide the credentials of the email account the agent will manage.

What types of emails can the AI handle?

AI agents can handle general inquiries, support requests, and information-based questions. Complex issues or sensitive matters are automatically escalated to human operators.

Does Know Reply work with my existing email system?

Yes, Know Reply works with most standard email systems that support IMAP and SMTP protocols. You can connect your existing business email addresses without changing your email provider.

What happens when the AI needs human intervention?

Emails requiring human attention are automatically CC'd with the designated escalation email address, with the AI's response included.

Can I use Know Reply with multiple email accounts?

Yes, you can add multiple email accounts to your Know Reply dashboard. Each account can have its own AI agent with customized settings.

Can I have multiple AI agents with different specializations?

Yes, you can create multiple AI agents, each with different roles, personas, and access to specific sections of your knowledge base. This allows you to have specialized agents for different types of inquiries or departments.